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Shipping Policy
Effective Date: 1 August 2025
At Otolaryngological Anthropology Incorporated, we are committed to delivering your order in a timely and reliable manner. This Shipping Policy outlines our practices and expectations regarding the processing and delivery of your purchases.
1. Order Processing Time
We aim to process and ship all orders within three (3) business days of order confirmation. Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Delays and Exceptions
While we strive to maintain prompt delivery, please note that delays may occur due to circumstances beyond our control, including but not limited to:
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National and regional holidays
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Severe weather or natural disasters
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Carrier-related disruptions (e.g., USPS, UPS, FedEx)
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Supply chain or third-party fulfillment delays
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High-volume order periods (e.g., promotional sales or holiday seasons)
In such cases, we will make reasonable efforts to keep you informed and ensure your order is fulfilled as soon as possible.
3. Shipping Methods and Carriers
We partner with major shipping carriers such as USPS, UPS, and FedEx to deliver your order safely and efficiently. The specific carrier and service level will be selected based on your shipping address, the nature of the product, and other logistical considerations.
4. Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes tracking information. Please allow up to 24 hours for tracking details to update.
5. Delivery Locations
We currently ship to addresses within the United States. For international customers, please contact us directly to inquire about availability and options.
6. Amazon Orders
If you purchase our products through Amazon.com (U.S.), your order will be subject to Amazon’s Shipping & Delivery policies, which may differ from our direct fulfillment policies. Please refer to Amazon’s website for detailed shipping timelines, tracking updates, and customer service.
7. Address Accuracy
Customers are responsible for providing accurate and complete shipping addresses at the time of purchase. We are not liable for delays or non-delivery resulting from incorrect or incomplete address information.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date with your order number and relevant details. We will investigate the issue and determine the appropriate resolution, which may include a replacement or refund.
9. Contact Us
If you have any questions regarding your order or our shipping practices, please reach out to:
Otolaryngological Anthropology Incorporated
Address: 12356 Meinert Ave
Brooksville, FL 34613, USA
Thank you for choosing Otolaryngological Anthropology. We appreciate your business and are here to support your wellness journey from order to delivery.